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This annual customer success report takes a look at the state of customer success organizations. It focuses on the top issues facing customer success executives and provides guidance on the top business challenge of the last year and forecasts where the greatest investments are to be made for customer success capabilities and organizations for the current year.
Download the report to get insight into:
Each year, TSIA's team of research experts puts together a series of "State of" reports that include fact-based research and data from their engagement with the leading companies in the tech industry. Executives from companies large and small, including 80% of the Fortune 100 tech companies, rely on the findings, recommendations, and industry-validated trends and best practices in these reports to help them make strategic business decisions and achieve business outcomes, faster.
Download your copy of the "2022 State of Customer Success" report today!
Vice President, Customer Success Research, TSIA
Publish Date: January 7, 2022
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.