In “The State of Customer Success 2018” report, TSIA identifies trends with established customer success organizations and explores lessons learned from the critical first steps of early stage customer success teams.
Download your copy to get TSIA’s recommendations for establishing customer success, as well as data on:
There are many lessons to be learned from companies that have failed, in some cases multiple times, to establish customer success. Use this report as a guide to achieve success in 2018 and beyond.
Vice President Research, Customer Success, TSIA
Publish Date: February 15, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.