Whether you are just starting with your customer success initiatives or are in the middle of building out an organization, there are three common pitfalls we observe that can help us learn from others' missteps.
The State of Customer Success 2017 outlines those pitfalls and how to avoid them, and provides insight into:
Download your copy of the report today and get the guidance you need to plan your 2017 initiatives and optimize your customer success organization.
VP Research, Customer Success, TSIA
Publish Date: February 7, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.