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Research Report
The Role of Education Services in Customer Success
Given the polymorphous nature of customer success, it is hard to know who does what and the role each organization plays in driving customer success. This article defines the role education services plays and how it interacts with internal company organizations and the customer in the fulfillment of customer success.
Authored By:
Maria Manning-Chapman
VP Research, Education Services, TSIA
Publish Date: August 4, 2016
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