About TSIA
Senior Leadership
Research Team
Advisory Board
Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Customer Success
Education Services
Expand Selling
Field Services
Managed Services
Professional Services
Service Offer Management
Subscription Sales
Support Services
XaaS Channel Optimization
XaaS Product Management
Membership
Pricing
Advisory Services
XaaS Speaking Engagements
STAR Awards
Become a Member
Resource Library
Webinars
TSIA Blog
Research Polls
TSIA Books
Digital Transformation
COVID-19 Resource Center
Why TSIA
Our Data
Our Community
Outcomes
CONFERENCE
BLOG
If you believe you are seeing this message in error, please let us know.
This paper is authored by TSIA partner, The Waterstone Management Group, with a foreward provided by TSIA's George Humphrey. It highlights the key reasons for the massive ressurgence in the managed services market and key considerations for today's top technology and technology services executives. This document also illustrates a checklist and change program required for ramping up or revitalizing a managed services business. TSIA MS benchmark data points are included.
Authored By:
Senior Director, Research, Managed Services, TSIA
Partner, Waterstone Management Group
Publish Date: November 19, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor