This report provides a step-by-step approach to aligning your professional services (PS) charter with overall business objectives. Having an aligned PS charter is the number one key practice for running a successful professional services organization (PSO), so it's unfortunate that most companies struggle greatly in this area. This report will help you better understand the symptoms of having a misaligned charter, as well as provide a data-driven, proven path to not only achieving your own desired outcomes, but those of your valued customers as well.