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Research Report

The PSO's Guide to Professional Services Strategic Alignment


The problem of poor professional services strategic alignment is common, but it’s a problem that can certainly be solved.

For a professional services organization, strategic alignment has always been difficult to achieve. If your company’s solutions consist of a mix of technology product and technology services, there are some natural, predictable barriers to full alignment between professional services and other stakeholders.

But there are some steps you can take—three to be precise—to increase your chances of gaining better cross-functional alignment around a professional services charter and strategy:
  1. Systematically assess professional services strategic alignment.
  2. Define a strategy based on aligned charter.
  3. Define a process to regularly validate charter and strategy.

Download the report to learn more.

Authored By:

Bo Di Muccio

Distinguished VP, Professional Services Research, TSIA

Publish Date: July 28, 2022

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Peg Rodarmel, SVP, Subscription Services, Infor

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