Research Report

The Professional Services Hourglass

This report is for Professional Services members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

This article reviews the deficiencies in the pyramid model and introduces a new model to consider when building and scaling a PS organization.

Authored By:

Bo Di Muccio

VP Research, Professional Services, TSIA

Thomas Lah

Executive Director, TSIA

Publish Date: September 12, 2014

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.