We use cookies to enhance site navigation, analyze site usage and show personalized advertising. See our Privacy Policy. California residents - see CCPA Privacy Policy Supplemental for opt-out options.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Research Report

The Pandemic Playbook for Technology Solution Providers: Corporate Communications

Recommended practices regarding corporate communications in a crisis.

There is strong consistency in the content technology providers are communicating in the early phases of the COVID-19 global pandemic.

This report summarizes the key topics that should be covered in corporate communications related to how a technology company is responding to a global pandemic.

The content that appears in this playbook is part of the full report, "The Pandemic Playbook for Technology Solution Providers," and is based on the expertise of TSIA researchers, data TSIA aggregates on the industry response, and TSIA member experiences.

Authored By:

Thomas Lah

Executive Director, TSIA

Publish Date: March 26, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.