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Research Report

The Pandemic Playbook for Technology Solution Providers: Corporate Communications

Recommended practices regarding corporate communications in a crisis.

There is strong consistency in the content technology providers are communicating in the early phases of the COVID-19 global pandemic.

This report summarizes the key topics that should be covered in corporate communications related to how a technology company is responding to a global pandemic.

The content that appears in this playbook is part of the full report, "The Pandemic Playbook for Technology Solution Providers," and is based on the expertise of TSIA researchers, data TSIA aggregates on the industry response, and TSIA member experiences.

Authored By:

Thomas Lah

Executive Director, TSIA

Publish Date: March 26, 2020

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