Research Report

The Pandemic Playbook

This report is a playbook to help technology providers navigate a global pandemic.

COVID-19 is the first global pandemic of this magnitude to occur in the modern age of the technology industry. Technology companies are learning the best ways to respond to this new challenge on a daily basis.

To accelerate these learnings, TSIA will be maintaining and updating this playbook, so bookmark this page and check back often to ensure you have the latest version.

The content that appears in this playbook is based on the expertise of TSIA researchers, data TSIA aggregates on the industry response, and TSIA member experiences.

Authored By:

Thomas Lah

Executive Director, TSIA

​Publish Date: March 24, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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