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Research Report

The Pandemic Playbook

This report is a playbook to help technology providers navigate a global pandemic.

COVID-19 is the first global pandemic of this magnitude to occur in the modern age of the technology industry. Technology companies are learning the best ways to respond to this new challenge on a daily basis.

The content that appears in this playbook is based on the expertise of TSIA researchers, data TSIA aggregates on the industry response, and TSIA member experiences.

Authored By:

Thomas Lah

Executive Director, TSIA

​Publish Date: March 27, 2020

I wanted to say how important and meaningful the updates from TSIA have been to leaders across the industry. It’s a trying time but pulling the power from the TSIA community insights and trends has been especially helpful

Chris Holm, Director, Global Support, Ellucian

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