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The concerns that leaders have regarding their ability to service customers is well founded: Traditional funding models for support organizations are focused on solving yesterday’s problems.
Even for many “born in the cloud” companies, the funding is insufficient to meet the future demands being placed on support organizations. The pandemic has only served to accelerate the existing industry trends.
Vice President, Support and Field Services Research, TSIA
Publish Date: February 12, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.