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Research Report

The Benefits of Leveraging Your Field Service Workforce to Drive Adoption

 

New opportunities are emerging for field services to play a prominent role in driving successful adoption.

This quick tool details ways your company can successfully drive adoption through on-site visits that benefit both you and your customer by discussing:

  • The impact of field service adoption practices on renewal rates
  • Key adoption practices for field service engineers
  • Necessary adoption skills for existing field service engineer capabilities

Download this quick tool today and start leveraging your field service workforce to help your customers improve their process efficiency, equipment utilization, environmental conditions, and operator effectiveness vs. best-in-class performance while on-site. 

 

Authored By:

Vele Galovski

VP Research, Field Services, Technology Services Industry Association

Publish Date: December 12, 2017

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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