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Research Report
Support Services Key Metrics
TSIA Members often ask two questions:
- What are the key metrics for support services organizations?
- What is the current industry performance on those metrics?
This TSIA DataView provides a list of key metrics and the current industry performance.
Authored By:
Nathaniel D'Domenicus
Manager, Research Analytics, TSIA
Publish Date: July 27, 2023
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Peg Rodarmel, SVP, Subscription Services, Infor
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