Customer support and customer success are two sides of the same coin. Both are critical to the business, and both are at their best when they are being strategic and proactive rather than tactical and reactive. A positive support experience is linked to higher renewal rates, so it makes sense for success teams to leverage support data. Additionally, aligning support and customer success when powering the support experience with AI, businesses can enable more effective and proactive outreach along the entire customer journey. In this webinar, SupportLogic CCO Judith Platz will outline the benefits of support-driven health score data across the entire business. And, she will reveal how support and success can make the business case for investing in the support experience in strong partnerships with both IT and finance. Join us to see how you can: - Make health scores a leading, actionable indicator. - Better align support and success initiatives. - Leverage artificial intelligence, machine learning, and sentiment analysis to access health data quickly and easily.