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Education Services margins can be impacted by many things, two of which are channel partner and internal training. This Fact Sheet highlights a number of metrics gleaned from a Quick Poll survey. Additionally, it captures seven best practices for reducing the impact to margin that often occurs when ES organizations are required to train channel partner and internal audiences.
VP Research, Education Services, TSIA
Publish Date: March 27, 2017
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Peg Rodarmel, SVP, Subscription Services, Infor
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