Research Report

Sounding the Alarm for Non-OEMs in Managed Services

The Cold, Hard Truth About Non-OEMs in Managed Services

Non-OEMs in the managed services space are suffering badly in the sea change of how IT products and services are sold and consumed. This is affecting every non-OEM provider, small and large, and is hitting non-OEMs disproportionally hard versus their hardware and software OEM peer groups.

This research report provides:

  • A quick overview of current qualitative insights and quantitative data about how non-OEM managed service providers are being particularly affected by current shifts in the IT services market.
  • Data-driven insights for how thought-leading non-OEMs can quickly fill gaps in their sales, delivery, and business operations functions.
  • Insights from the Technology-as-a-Service Playbook providing recommendations for how non-OEMs can pivot their current sales and delivery models to engage clients in a more meaningful and profitable manner.

Save and share this report with your colleagues to begin making strategic shifts to optimize your business.


Authored By:

Jeff Connolly

Senior Director Research, Managed Services, TSIA

Publish Date: October 12, 2017


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