We use cookies to enhance site navigation, analyze site usage and show personalized advertising. See our Privacy Policy. California residents - see CCPA Privacy Policy Supplemental for opt-out options.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Research Report

Slides | Successfully Partnering with 3rd Parties in Field Services

TSW Live! Session: Field Services

The increase in XaaS revenues, the rise of the business buyer, and industry restructuring are all disrupting the traditional relationship between technology vendors and their channel partners.

In these TSW Live! presentation slides, Vele Galovski, VP Support and Field Services Research, addresses the following: 

  • The transutuion to XaaS and it's impact on the channel community
  • Different outsourcing models
  • Performance metrics
  • Operational Best Practice
and more!

Download your copy today to share with your team!

Authored By:

Vele Galovski

VP Support and Field Services Research, TSIA

Publish Date: May 7, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.