Research Report

Service Strategy Profiles: 2014

This report is for Professional Services members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Over the years, the technology marketplace has significantly matured, causing profit pools, in general, to migrate from products to services. This in turn is driving urgent discussions among technology executives as to the current and future role of services in the overall company portfolio. To help technology companies with this service strategy discussion, TSIA has been creating a framework to focus the dialogue. This article refreshes key components of that framework: service strategy profiles. 


Authored By:

Bo Di Muccio

VP Research, Professional Services, TSIA

Thomas Lah

Executive Director, TSIA

Publish Date: November 17, 2014


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor

Experience Our Community

Our thriving community of 35,000 technology and services leaders rely on TSIA insights every day.