Research Report

Service Strategy Profiles: 2014

This report is for Professional Services members only

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Over the years, the technology marketplace has significantly matured, causing profit pools, in general, to migrate from products to services. This in turn is driving urgent discussions among technology executives as to the current and future role of services in the overall company portfolio. To help technology companies with this service strategy discussion, TSIA has been creating a framework to focus the dialogue. This article refreshes key components of that framework: service strategy profiles. 

 
 

Authored By:

Bo Di Muccio

VP Research, Professional Services, TSIA

Thomas Lah

Executive Director, TSIA

Publish Date: November 17, 2014

 

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