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Research Report

Renewal Sales Compensation Study Findings - Part 2

This report is for Service Revenue Generation members only

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These are the findings from the first compensation study for those involved with the renewal process: renewal specialists and customer success managers. 

Part 2 includes pay ranges:

  • Base pay comparisons for 10 country groupings.
  • Incentive pay comparisons for 10 country groupings.
  • On-target earnings comparisons for 10 country groupings.
  • Identification of high-cost versus low-cost locations.
  • Renewal management pay ranges.
  • Renewal specialist/customer success manager pay ranges.
Be sure to also review Part 1, which looks at pay practices.

Authored By:

Julia Stegman

Vice President Research, Service Revenue Generation, TSIA

Publish Date: April 5, 2018

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