Research Report

Renewal Sales Compensation Study Findings - Part 1

This report is for Service Revenue Generation members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

These are the findings from the first compensation study for those involved with the renewal process: renewal specialists and customer success managers. 

Part 1 includes pay practices:

  • Individual versus team goals.
  • How renewal goals are set.
  • Salary versus incentive compensation.
  • Types of incentive compensation (commission, bonus, SPIF).
  • Criteria to achieve incentive compensation.
  • Eligibility for Achiever's Club.
Be sure to also review Part 2, which looks at pay ranges.

 
 

Authored By:

Julia Stegman

Vice President Research, Service Revenue Generation, TSIA

Publish Date: April 5, 2018

 

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor

Experience Our Community

Our thriving community of 35,000 technology and services leaders rely on TSIA insights every day.