Research Report

Renewal Maturity Model

This report is for Service Revenue Generation members only

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TSIA analyzed benchmark findings from 35 global companies to create a renewal maturity model for maintenance and support contract revenues. This DataView will review benchmark performance on key metrics and reveal best practices related to optimizing service revenues.

 
 

Authored By:

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Publish Date: October 28, 2014

 

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