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Research Report

Renewal Engagement Models for XaaS

This report is for Service Revenue Generation members only

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This publication summarizes the discussions between TSIA Service Revenue Generation members during a one-day executive best practice sharing forum. Key focus was what is working, as well as the challenges associated with renewal engagements models in XaaS. Also discussed were emerging renewal practices, creating value for customers to set yourself up for renewal, transitioning customers from on-premise to XaaS, and collaboration between sales and renewal teams. 

Authored By:

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Publish Date: November 3, 2016

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