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Research Report

Pulling the Cost Lever


This paper provides an overview of the TSIA PS Compensation Study and a description of the key aspects of the study that can be leveraged by PS organizations to understand how their cost structures compare to industry benchmarks.

TSIA has the deepest and broadest benchmark data available anywhere on the labor cost side of the professional services business model. At the time of writing, we are getting ready to launch the 2021 version of our PS Compensation Study. The study is truly a huge wealth of data and a unique source of guidance on many different aspects of labor cost. As such, the study gives TSIA members the tools to answer critical questions about their businesses:  
  • Are your overall compensation policies competitive? 
  • Are your professionals more or less “leveraged” than those of your peers?  
  • Are you paying competitive salaries to your professional staff?  
  • Is your organization top heavy?  
  • Are you creating incentives that are driving the right business goals, and in a way that is consistent with your peers?  
  • Are your professionals engaging in revenue-generating activity at the same levels as the industry overall?


Authored By:

Bo Di Muccio

Distinguished Vice President, Professional Services Research and Vice President, TSIA Advisory Delivery,

Publish Date: February 3, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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