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The Technology Services Industry Association (TSIA) began awarding STAR Awards to member companies in 1990 to recognize exceptional service and support operations. Over the years the categories have continually evolved to reflect the always-changing strategies and practices within the industry, and the scope of the awards has expanded beyond technology support to include TSIA’s other disciplines: field services, professional services, education services, service revenue generation, and managed services. The most frequently asked question regarding STAR Awards is, “Why did they win?” and this report answers that question, highlighting the success stories behind the most recent round of awards, Fall 2014, awarded at the Technology Services World conference in Las Vegas on October 22.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.