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Research Report

Proficiency in Renewal Strategies

The proficiency in renewal strategies is vital to financial stability, growth, and long-term customer relationships for businesses. In light of these compelling benefits, the 2023 Renewal survey explored the renewal processes employed by various companies and identified essential strategies for refining effectiveness in renewal performance. While companies strive to reinvent and modernize their core renewal strategies, survey results showcase that maintenance and support contracts from a decade ago remain just as efficacious in today’s XaaS environment.

Authored By:

Hannah Yoon

Data Journalist, TSIA

Publish Date: October 25, 2023

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Peg Rodarmel, SVP, Subscription Services, Infor

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