Research Report

Pacesetter Practices for Renewal Sales & Marketing

This report is for Service Revenue Generation members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

This publication communicates the practices and metric performance of the pace setters with respect to the renewal of maintenance and support contracts. Analysis includes: sales coverage models and costs, 10 differentiated practices, and how to establish an offense with procurement.

Authored By:

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Publish Date: October 11, 2012

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.