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The data TSIA collects through benchmarking, survey, and polling provides insights into what “good” looks like. Pacesetters outperform the rest of the company population by deploying a number of key practices. In this paper we explore some of those practices in the area of customer growth and renewal and the results achieved by the pacesetter companies.
Vice President, Customer Growth and Renewal Research, TSIA
Publish Date: October 9, 2022
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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