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Research Report

Outcome-Based Pricing

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This Service Insight tackles one of the very specific challenges facing technology companies as they begin to pivot their service portfolio from an asset focus to an outcome focus: How do we price outcome-based services? This is no simple question. But the first step in the journey is to clearly define the concept of “business outcome.”

Authored By:

Thomas Lah

Executive Director, TSIA

Publish Date: May 14, 2014

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