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Research Report

Optimizing Renewal of Recurring Revenue with Partners

This report is for Service Revenue Generation members only

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This paper discusses practices and business capabilities employed by vendors to optimize the renewal of recurring revenue with channel partners.  This research appends to the SRG benchmark data as well as the 2017 Partner survey conducted.  Topics include coverage models, communication strategies, incumbancy policies, use of Digital strategies as well as AI in renewals.

Authored By:

Jack Johnson

Vice President, Service Revenue Generation, TSIA

Publish Date: June 1, 2020

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