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Research Report

Optimizing Managed Services Offer Development

This report is for Managed Services members only

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This report shares dataviews and observed performance improvements (OPIs) for managed services offer development from the TSIA MS Benchmark, including key metrics, practices, and correlations from managed services businesses.

Authored By:

Jeff Connolly

Sr. Director, Managed Services Research, TSIA

Publish Date: October 10, 2018

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Peg Rodarmel, SVP, Subscription Services, Infor

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