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This report shares dataviews and observed performance improvements (OPIs) for managed services offer development from the TSIA MS Benchmark, including key metrics, practices, and correlations from managed services businesses.
Sr. Director, Managed Services Research, TSIA
Publish Date: October 10, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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