Research Report

Multi-Year Programs

This report is for Service Revenue Generation members only

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This DataView will help TSIA members answer two important questions: (1) How are Renewal Representatives compensated on multi-year renewals? and (2) What concessions do customers expect to receive if they agree to a multi-year contract term?

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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