Customer Growth & Renewal
Survey Insight
Mobilize the Customer Growth Team for Renewals
Insights from TSIA’s 2023 Renewal Survey
Hannah Yoon
Hannah Yoon
Data Journalist, Industry Insights
September 7, 2023

Overview
TSIA's 2023 Renewal survey delved into the interplay between these roles and the balance between organizational ownership and role-specific responsibilities. The following analysis provides a comprehensive overview of the diverse approaches employed by different companies.
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