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A recent TSIA Rapid Research Response Poll titled “Top Metrics for Best Practices in Customer Success” indicates current trends in implementing customer health scores. This paper explores the most popular and effective metrics used to measure customer health.
Data Journalist, TSIA
Publish Date: April 26, 2022
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.