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TSIA has identified 24 separate application categories recommended for building highly productive, scalable managed services, including core infrastructure technology, productivity tools, and remote monitoring tools to track customer behavior and satisfaction.
Download the 2018 Managed Services Technology Stack report to get:
Technology is incredibly important to the success of managed services. Monitor remote customer equipment for errors and outages by leveraging the data insights from this report.
Distinguished Researcher, Vice President Technology Ecosystems, TSIA
Vice President and Managing Director, Service and Delivery Research and Advisory, TSIA
Publish Date: January 21, 2018
TSIA membership is like having a foothold in the industry. It gives us access to a wealth of research and expertise we can use to stay current with trends and optimize our managed services business.
Harpreet Kaur, Sr. Director, JDA Software
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.