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SLAs are an important part of a managed services provider’s contract with customers with over 85% of our members reporting using SLAs as a standard part of their MS contracts. Some of the questions asked most by our MS members around SLAs include:
Sr. Director, Managed Services Research, TSIA
Publish Date: May 1, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.