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Research Report

Managed Services: Organization Impacts on KPIs

 

This report is for Managed Services members only

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This report identifies the most prevelant organization structures for managed services, including offer management, delivery, sales, marketing, finance, and operations. It articulates the correlation between leading key performance indicators and the structures used to support them.

 

Authored By:

George Humphrey

TSIA

Publish Date: August 12, 2015

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Peg Rodarmel, SVP, Subscription Services, Infor

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