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Research Report

Managed Services Key Metrics

This report is for Managed Services members only

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TSIA Members often ask two questions:

  • What are the key metrics for managed service providers?
  • What is the current industry performance on those metrics?
This TSIA DataView provides a list of key metrics and the details on current industry performance on them.

Authored By:

Bryan Girkins

Director of Data Analytics, TSIA

Publish Date: August 14, 2020

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Peg Rodarmel, SVP, Subscription Services, Infor

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