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This document contains an analytical view of the performance of the managed services market in 2015. Topics covered include the state of the tech industry, and TSIA Service 50 versus Cloud 20 versus MS Benchmark comparisons of key performance metrics. Also revealed are the CEO's priorities for services, key MS offer trends, MS sales trends, and the managed services delivery model.
VP Research, Managed Services, TSIA
Publish Date: January 20, 2016
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Peg Rodarmel, SVP, Subscription Services, Infor
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