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Research Report

Levers of Growth

There are tremendous opportunities to deliver double-digit revenue growth from your maintenance and support revenue streams. 

In January 2019, 62% of the technology companies analyzed by TSIA reported growth in overall services revenue.  

Are you searching for ways to improve your services revenue management capability to increase your company’s top line performance? Jumpstart your initiative with this complimentary ebook. 

Download your copy to familiarize yourself with three proven levers to drive services revenue growth:

  • Support attach
  • Support contract renewal
  • Upsell to premium support 
You’ll also have access to benchmark data to see how well the industry is performing in support attachment, attrition rates, and renewals. 


Authored By:

Jodie Paxton

Senior Director, Service Revenue Generation Research, TSIA

Publish Date: March 27, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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