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Research Report

Key Professional Services XaaS versus Industry Benchmarks, Q1 2018

This report is for Professional Services members only

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TSIA members who are pure-play cloud providers or who are aggressively transitioning to a XaaS model frequently ask us how PS in a XaaS environment is, or should be, different from traditional technology. In response, TSIA has developed this initial analysis of benchmark differences between the overall industry data and the XaaS peer group that we’ve now been able to track for more than two years.

Authored By:

Dave Young

Director, Professional Services Research and Operational Best Practices, TSIA

Bo DiMuccio

Distinguished Vice President, Professional Services Research, TSIA

Publish Date: July 30, 2018

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Peg Rodarmel, SVP, Subscription Services, Infor

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