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That means only 22% are currently not pursuing the use of AIOps.
TSIA members are rapidly evolving their delivery capabilities to achieve optimal scalability while improving service level performance. These capabilities include RPA (robotic process automation), automated discovery of infrastructure, application and configuration items, and advanced data analytics. COVID-19 is serving as an accelerator for the development of these advanced capabilities.
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Vice President & Managing Director, Service and Delivery Research and Advisory, TSIA
Publish Date: July 8, 2020
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.