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TSIA analyzed the pros and cons of pricing maintenance and support contracts based on the list price versus the net price of the technology. It also includes best practices from technology companies on how to slow down the rate of revenue erosion. Guest author is Tim Matanovich of Value and Pricing Partners.
VP Research, Service Revenue Generation, TSIA
Publish Date: February 5, 2014
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Peg Rodarmel, SVP, Subscription Services, Infor
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