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Research Report

The Impact of Smart, Connected Products on Business Models

Smart, connected products are turning business models upside down.

As we look at the current state of the industrial equipment industry, it’s clear that companies are experiencing problems.

TSIA has been following this trend, and the data shows:

  • Over the last 3 years, total technology revenue has gone down 21%.

  • In the last year, gross margin has gone down 5 points.

  • Only 1 out of 5 companies are growing profitably.

Download this quick tool to see why the time to start transitioning from CapEx to OpEx is now.


Authored By:

Vele Galovski

VP Research, Field Services, TSIA

Publish Date: March 1, 2018

Access to TSIA's wealth of research-validated information and best practices is incredibly valuable in shaping the future direction/strategy of our services business.

Kurt Kuelz, SVP, Global Services, Siemens Product Lifecycle Management

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