Figuring out how to fund customer success is something that many organizations are struggling with because they lack a clear model for how to budget and scale their activities.
Download your copy and be better prepared to talk to your CEO about the best way to fund your customer success organization.
VP Research, Customer Success, TSIA
Publish Date: January 6, 2017
A fundamental shift in mindset toward consumption analytics and customer success has been triggered by being part of the TSIA journey for SAP.
Augusto Abbarchi, SAP AG
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