Research Report

How to Evolve from a Technology Provider to a Managed Services Provider

Perhaps one of the biggest managed services trends is the rapid growth of the managed XaaS model

Hardware and software companies are constantly facing pressure from customers to increase the value their products and to deliver a quicker return on investment.

As more companies are being driven into the technology subscription marketplace by the changing needs of their customers, the companies that embrace this change are the ones that end up growing at exponential rates. 

Offering managed services (MS) is one way technology companies can meet these challenges. A well-developed managed services offering can provide clear benefit to both the technology vendor and the customer.

Authored By:

Jeff Connolly

Senior Director, Managed Services Research, TSIA

Publish Date: August 27, 2019

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Peg Rodarmel, SVP, Subscription Services, Infor

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