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Research Report

Healthcare Technology Huddle

Summary of how healthcare technology providers are responding the COVID-19 as of March 27, 2020.

Topics covered include:
  • Deploying employees to customer sites
  • Adjusting SLAs
  • Prioritizing urgent customer requests
  • Investments in remote service capabilities

Authored By:

Thomas Lah

Executive Director, TSIA

Publish Date: March 28, 2020

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Peg Rodarmel, SVP, Subscription Services, Infor

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