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Research Report

Growing Managed Services

This report is for Managed Services members only

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TSIA has benchmarked dozens of managed service providers to gain insight into how these companies operate and which practices affect KPIs and core results.

The data we've analyzed illustrates that managed services (MS) continues to be one of the fastest growing segments of the entire technology industry. Digging deeper into the data, we can see that how managed service providers drive growth is often a factor of organizational structure and compensation.

In this 30-minute webinar, George Humphrey, TSIA's senior director of research, Managed Services, talks about:

  • How MS growth is affecting portfolio revenue distribution, including product and other services.
  • Some of the key revenue trends in managed services.
  • The sales and client governance models most commonly used and how those resources are compensated.

Authored By:

George Humphrey

VP Research, Managed Services, TSIA

Publish Date: January 21, 2016

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Peg Rodarmel, SVP, Subscription Services, Infor

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