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Your customer-facing teams, such as support engineers, field service technicians, or customer success reps, interact with your most important customers 5-15X more than their sales counterparts. The relevance? These conversations create low-cost lead opportunities that convert 20% of the time.
Authored By:
VP Research, Expand Selling, TSIA
Publish Date: August 11, 2017
TSIA provided insightful, relevant, and meaningful information that helped me create my business plan for next year.
Christy Evans, Director, Service Account Management, Vital Images, Inc.