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Research Report

Gauging Value: Answering the Training/Adoption Question

This report is for Education Services members only

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What is the impact of training on product usage and adoption? This is a question that education organizations are asking more and more often, particularly as the pendulum swings to product subscription business models.  This survey polled more than 2,700 customers of TSIA Education Services members and asked them to answer three questions related to training they had taken and its impact on their product usage and adoption. This report summarizes the findings from this survey and identifies five mismatches that are deterrents to product usage and adoption.

Authored By:

Maria Manning-Chapman

VP Research, Education Services, TSIA

Publish Date: December 5, 2016

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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