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Research Report
Framework: Three Dimensions of AI to Improve Business Operations
Data-Driven Decisions, Efficiency Enablement, and Enhanced Customer Experience
What You'll Get
In this paper, we provide a framework to help senior executives, organization leaders, and strategy planners understand the three core groupings of artificial intelligence (AI) capabilities used to improve business operations, reduce costs, and improve customer experiences.
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Authored By:
George Humphrey
Distinguished Vice President and Managing Director, TSIA
Publish Date: October 2, 2023
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